Let Your Guests Experience
Your Hotel Brand
The Best Possible Way

Equip your business with the tools needed to deliver exceptional Guest Experience. Pick and choose the best configuration from one, built in cloud Platform.

Award-winning Cloud Platform

Manage all aspects of your hotel business through one, award-winning cloud Platform, where data flows seamlessly to allow complete visibility, and to ensure real time updates. One login, one view, one system. Automation of operational processes allows your team to focus on what matters most- the Guests, so they can experience your hotel in the best way.

Coupled with unparalleled customer support, you can unleash MORE with Guestline. A truly connected system, to enhance every step of your guest's journey.

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Where do you start?

The beauty in designing your own Guest Experience with the Guestline Platform is that you are in control. Choose what matters most to you and let the technology do the rest:

Easier guest acquisition at a lower cost

Guestline customers using Google Connector have saved 20% more on OTA commissions due to increased traffic to brand websites. Significantly boost your discoverability on Google and drive more direct bookings. With our Google Connector offering, you can choose to send real-time automated distribution of rates and inventory to Google so travellers always see accurate availability 

Paired with our easy, intuitive booking engine that ensures maximum direct bookings, watch your bottom-line soar. Guestline’s Direct Booking Manager (DBM) has ~25% higher booking conversion rate than the industry average to help you maximise the conversion of visits into bookings.  

Hassle-free reservation management

Empower your guests to self-manage their reservations - Modify or cancel reservations, generate digital registrations, check in online and make payments for their stay, all in a highly secure and intuitive interface that further reduces their time to check-in on arrival while also freeing up staff from having to perform any of these manual tasks.

Guestline brings together everything your staff need to take guest experiences to the next level

Reduced time to check in and out

Guestline customers using our Kiosk have saved 50% of staff time from check-ins/outs, giving them more time to make guests' stay memorable.

Free up your team's time and ensure your staff are no longer consumed by paperwork, spending vast amounts of time checking in and out guests and dealing with a long queue of waiting guests in the lobby. GuestStay Kiosk empowers guests to check themselves in, make payments for their stay or add-on experiences like breakfast, and generate their key card all within 2 minutes 

Maximise Guest Satisfaction with a fast, secure and smooth payment offering:

GuestPay processes more than £3M payments daily for its customers. Offer a payment experience that gives guests a hassle-free way of settling their bills, while giving them the flexibility to pay with their preferred method. That may be using Virtual Credit Cards, Secure PayLinks that hotels can send over email, Chip-n-Pin transactions, Alternative Payment Methods (APMs) or simply pre-authorising payments so they don’t have to take out their wallet to pay throughout their stay.

Boost ROI: Optimised sales and marketing efforts

Guestline’s integrated platform ensures data is not siloed and hoteliers have access to valuable first-party data on guests without needing to manually extract insights from varied systems. With data on guest behaviour and preferences, hotels can easily identify profitable guest segments to optimise their sales and marketing efforts, while also ensuring giving them a personalised stay based on their preferences.

Offer the gift of an exceptional experience:

Generate revenue in advance and offer monetary or experience vouchers to your guests with simple reconciliation for your team.  Offering vouchers as part of seasonal promotions can capitalise on increased gift-giving tendencies, further boosting sales. Guests who redeem gift vouchers may also be more open to spending additional money on hotel amenities, dining, or upgrades, thereby further increasing revenue.


Raise the bar on your Guest Experience

We’d love to show you how we can supercharge your Guest Experience. Contact us today to provide a customised plan to help your hotel move forward.