Guestline is the biggest supplier of PMS software to Best Western Hotels in GB with 80% of the market...
Guestline's Two-Way PMS Interface connects directly with the Best Western Central Reservations System (CRS) providing seamless availability and rates across all your channels in real-time.
Guestline's Two-Way PMS Interface was the first cloud-based system to go through the Best Western Certification programme and we now support over 270 Best Western Hotels globally.
Guestline is Best Western GB’s biggest PMS supplier, serving over 80% of its properties across the country. This trust also goes beyond the UK; we’re also supporting hotels in Germany, Switzerland, Belgium, The Netherlands, Luxembourg, Australia, Thailand and Indonesia.
The interface features bespoke functionality to facilitate the Best Western Rewards loyalty programme where hoteliers can access guest history and membership information. In addition to this, the interface is able to notify users of any Elite Rewards selected by guests on check-in.
We are the first non-American provider offering BestREV, a dedicated revenue management system (RMS), which calculates/forecasts how full your property will be in the next 120 days and provides recommended rates to sell at for the next 45-120 days.
I have worked with a number of PMS's throughout my career and when you start to stack them up alongside each other and do a simple, objective ‘this is what I’m looking for’, Guestline ticks so many boxes. It’s a reliable, good value PMS, and that responsiveness, integrated side of things is really, really important.Rob Paterson
CEO, Best Western GB
But don't just take our word for it...
Take a look through some of our success stories to discover how our solutions have helped other Best Western Hotels manage rates, distribution, and reservations more effectively.
The Dean Court Hotel BW Premier Collection, York
Best Western Feature | Guestline customer stories | Independent Hotels | Independent Hotels Feature
‘Guestline cloud PMS is more effective, and it saves us time and money. It’s fully integrated which makes the whole process more seamless and it …Read More
Best Western Southgate Motel, Australia
Australian case studies | Best Western Feature | Best Western Hotels
Guestline's systems have dramatically improved the customer service journey and guest experience, whilst boosting operations and improving rates …Read More
Best Western SureStay Plus
Hotel distribution Case Study
Best Western Feature | Best Western Hotels | Global Offices Feature
With an integrated PMS and Channel Manager, this Bangkok hotel now benefits from more simplified rate management and on-site support from the …Read More
Make an Enquiry
Use the form below to get in touch with our team.
- How can we ensure rates are set up for go-live?
Firstly, the pre-implementation document needs to be completed with Best Western International and the local affiliate office, and then it needs to be sent to Guestline in advance of the installation date.
- How can we adjust rates from a central location?
It's a quick and simple job to amend and circulate rates. You adjust and update rates in the Rezlynx PMS flex table and it does the rest!
- How can we view Best Western Rewards?
You can search the guest profile in Rezlynx PMS and can view their BW Rewards status. Here, you can access all their history and membership information. Additionally, the interface is able to notify users of any Elite Rewards selected by guests on check-in.
- How can we enrol a guest into Best Western Rewards?
Again, this is a quick and simple task! Just go into Rezlynx PMS, locate the guest profile and enrol them into the Best Western Rewards programme.
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