Guestline Blog & News
Expert advice, views, and insights from the Guestline team
Our blog features everything from top tips and best practice advice to discussions around recent trends to hit the hospitality industry. Check back regularly to catch up on all the latest articles from our team.
8 Weirdest and Most Bizarre Hotel Guest Requests That Staff Actually Fulfilled
Step into a world where hotel guest demands transcend the ordinary and venture into the realm of the bizarre. Let’s explore some of the strangest and most unique requests that have left hotel staff bewildered. Read more
Case study – Point A Hotels
In a world seemingly marked by daily technological advancements, Point A Hotels emerges as a trailblazer in revolutionising guest experiences. Ana Costa, Senior Commercial Technology Manager at Queensway for Point A Hotels, engaged in a … Read more
Case study – Castlewood Hotels
Join us today as we embark on a deep exploration of Castlewood Hotels' transition to the Guestline Platform, and discover how this forward-thinking move has positioned them as industry leaders in the digital era of hospitality. Read more
Empowering Self-Service in the Hospitality Industry with Check-In/Check-Out Kiosks
Remember the frustration of enduring long check-in queues and dealing with tedious paperwork upon arriving at a hotel after a gruelling long-haul flight? It's undeniable that these challenges still persist in the industry. But the innovative … Read more
Guestline is now part of Access Hospitality
Access Hospitality, part of the Access Group has today announced the acquisition of Guestline. The acquisition presents an exciting opportunity for Access to expand the range of products that it is able to offer hotel operators, who will benefit … Read more
Case Study – Advanced C&B Solutions
As a hospitality professional, you understand the significance of seamless event management and delivering extraordinary F&B experiences to ensure guest satisfaction. Enters Guestline's Advanced C&B Solution, a revolutionary tool designed to … Read more
Eliminating Chargebacks in Hospitality: Guide for Hoteliers
As a hotelier, chargebacks can be a persistent headache that costs you time and money. It's a common problem in the hospitality industry when a guest disputes a payment made to the hotel, which can result in lost revenue and have a negative … Read more
GuestStay: Seamless Check-in, Check-out for Elevated Hotel Experience
The hospitality industry has had its resilience tested in recent years, and the operation landscape and guest expectations have changed significantly. With reduced staffing, reduced services, and economic challenges, the hotelier is forced to do … Read more
Meet the #TeamGuestline Andrew O’Connor
Who are #TeamGuestline? Get to know Andrew O’Connor, Business Development Manager, Ireland. We speak to Andrew about his new role with Guestline to bring cloud-based solutions to hoteliers in Ireland. Read more
More Direct Bookings with Guestline’s Direct Booking Manager
Hotel guests of all ages and nationalities have become tech-savvy and accustomed to booking their accommodations online. This means that, as a hotelier, you need to ensure that your online booking engine is up to the task of attracting and … Read more
New Win – Fitzsimons Hotel
After extensive product research, the Fitzsimons Hotel chose Guestline for their chosen platform. Read more about their journey here! Read more
Unleashing the Power of Accurate Data
We sit down with Chris Sutcliffe, Senior Product Manager and Marcin Bazydlo, Head of Insights to delve into the rationale behind Guestline's focus on accurate data and its commitment to empowering hoteliers with the information they need to make … Read more
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