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Minimise Covid-19 impact, and prepare to hit the ground running

Bookmark this page - New webinars are added regularly throughout the pandemic

Minimise Impact

Minimise the impact Coronavirus has on your business and plan the route to recovery

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Contact-free Guest Journey

During this webinar, we explore contact-free ways in which hoteliers can make life easier and safer for their guests:
• Digital registration (to ease guest check-in)
• Paylink - Online payments and settling of final bill (to ease check-out)

This webinar has finished. Request a recording below.

Back to growth: Using technology as an enabler ( German version)

Our panel of experts from across the industry will talk about the key areas of hotel operations and give valuable guidance on how hoteliers can implement the most cost-efficient and operationally effective platform to satisfy the end-to-end guest journey.

This webinar has finished. Request a recording below.

Missed one? Request recordings below:

These webinars have happened already, but please request recordings below:

Guest Payments Simplified

Handling guest payments doesn't need to be complex or frustrating, learn more about Guestline brand new payment solution GuestPay.

Deliverect F&B

This is a demonstration of how Deliverect (the online food and drink ordering platform that connects with third party delivery channels such as Deliveroo, Uber Eats or JustEat) integrates with your Guestline EPoS

Adapting Hotel's Operations

Guestline are joined by Best Western GB's CEO Rob Paterson & industry experts who outline how independent hoteliers can get through this unsettling time, and how to reopen efficiently to the general public again after this crisis has passed.

Online Recovery Strategy - Parts 1 & 2

In this 2 part series, Chris Jones, Guestline’s Product Manager will explain how you can use your hotels website, social media, and booking engine to maximum effect to arm yourself for the inevitable recovery from COVID-19.

Revenue Management Optimised

Guestline are joined by Right Revenue, RevControl and Revenue By Design to explore the top priorities for revenue managers to ensure they safeguard rates, manage future business and plan a successful recovery.

Recovery Planning

Guestline are joined by HospitalityUnited.Club, a consortium of travel technology companies. The webinar will bring together industry leaders to discuss the evolving business landscape and explore new ways of doing business.

Why migrating to the cloud is a no-brainer for today’s hoteliers

The future of hotel technology is well and truly in the cloud and is the first choice for forward-thinking hoteliers...

Hit the Ground Running

Getting you into the best shape possible for when this is all over

Please note: We have also got a range of useful Nuggets (bite-sized product videos) and Tutorials for clients to watch on our Support Portal - lots of subjects covered including templates, emailing invoices, room allocations, promo codes, mobile front desk, guest profiles, housekeeping and cleaning schedules.

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Advanced C&B Series – Booking Templates and Configuration

Learn to make booking in Advanced C&B easier with a look at Templates, Configuration and Hints and Tips to get the best out of Advanced C&B!
This webinar has finished. Request a recording below.

Advanced C&B Series - Managing your delegate bookings

Managing Delegate Bookings in Advanced C&B - Creation, Managing, and helpful Reports.
This webinar has finished. Request a recording below.

Missed one? Request recordings below:

These webinars have happened already, but please request recordings below:

Effectively Manage your Aged Debtors

Company account creations, aged debtor management, ledger statements, taking and posting payments, and aged debtors reports in Rezlynx.

Guest Profile Management

Best practices and tips on complete profile management and profile merging to ensure an enhanced Rezlynx database!

Help with Billing

Getting to know how to streamline your billing through Charge Routing, Master Accounts and NRA’s – give yourself more “Guest TIME”! Get yo know how our Financial Export Tool could assist with streamlining accounts.

Guest Communications

Learn how to optimize your Guest Engagement and communicate as effectively as possible with Rezlynx. Improve your guest recognition, guest service and manage those opportunities to engage with your Guests!

Rezlynx & TRU//ST Payments

Along with our partners at TRU//ST Payments we demonstrate making the best use of both Rezlynx and the MyST Platform to ensure seamless and effortless payments!

Rates & Cancellations

Helping you to manage your rates and cancellations and effectively optimize revenue. Handling your cancellations and being dynamic with your rates and rate strategy.

Managing Your Group Bookings in Rezlynx

Effectively Manage your Group Bookings within Rezlynx. Basics of a Group Booking, Cancelling, Copying, and Hints and Tips for Groups.

Getting the best out of Rezlynx Standard C&B

Rezlynx Standard Conference and Banqueting doesn't have to be standard - learn to get the best out of it! Covering diary, upsells, templates, configuration - hints and tips to make it work for you.

Advanced C&B Series - Changing, Moving and Cancelling Events

Get to Grips with Advanced C&B - Covering changing, moving and cancelling of events and making it work for you

Hotelier's Coronavirus Information Hub

We've collated a range of tools and information to help our industry through the crisis.
Head back to the landing page to find out more...

 

For more information about Coronavirus

Please refer to the official statements from your region. Select from the below:

UK

Department of Health & Social Care

Ireland

Department of Health

Germany

The Federal Ministry of Health

Netherlands

National Institute for Public Health

Poland

Ministry of Health

Thailand

Department for Disease Control

WHO

World Heath Organisation

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