Guest Payments Simplified

A transparent and secure omni-channel solution with faster access to your funds

Say goodbye to the frustrations of managing multiple providers and the lack of visibility of your payment process and costs. You need a single, dedicated omni-channel provider who simplifies the process, negotiates better rates on your behalf, gives you faster access to your funds and improves guest experience.

*New Webinar* For more information on GuestPay and the new online pre-arrival PayLink feature, register for our webinar on 1st October here. We'll demo the solution and you can also hear from John Wallace, General Manager at the Churchill Hotel, who will share his experience from a hotelier’s perspective.

GuestPay in a nutshell

  • One provider
  • One centralised view of data
  • Online pre-arrival payments
  • One guest payment experience
  • One end-to-end integrated solution

The Payment Process Simplified


Guest pays on the hotel's website, OTA, via phone or POS terminal


Guestline acts as the payment processor and acquirer


Payment is approved and a token stored against the reservation


Funds are released to the hotel's bank account within the next working day

Key Benefits of GuestPay from Guestline

Rapid process

One provider, one point of contact, aggregated view of transactions, end to end automated payment process integrated with your operational systems.

Enhanced experience

Offer the types of payment methods and currencies that are preferred by your guests regardless of the payment interface or stage in the guest journey.

Healthier financials

Faster payment authorisation and settlements will improve your cash flow. Guestline’s pre-negotiated competitive rates for Independent hoteliers will reduce costs and provide transparency on fees.

Peace of mind

GuestPay is fully secure and compliant throughout the guest payment process. If you have any questions, Guestline is your sole point of contact for setup and support, available 365 days a year.

At Guestline we're committed to creating More GuestTime for our clients

Each of our products have been built with the end user in mind - automating mundane processes and shortening workflows to ensure your time is spent where it should be; with your guests.
GuestPay is no exception.

Easy reconciliation

Daily reports run at 2am to include late transactions, then access a single consolidated statement through our Payment Portal​

Faster​ resolution

All implementation and support is provided by Guestline. No more dealing with multiple providers

Faster access to funds

​Settlements made one day after the transaction (T+1) for domestic debit/credit cards. (Excludes weekends & Bank Holidays)

Make an Enquiry

If you'd like to know more  about GuestPay or PayLink, please use the form below.
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We’ve listed all our frequently asked questions here to give you a head start, but if you can’t find the answer to your query, don’t hesitate to contact us.

Our other solutions

Take a closer look at our other solutions to discover how they can help you improve operations, increase profits, and enhance the overall experience for your guests.

Rezlynx PMS

The next generation cloud PMS

Direct Booking Manager (DBM)

The future-proof online booking engine

Channel Manager

Smarten up your channel distribution


The intuitive multi-functional point of sale solution

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