Fully secure and compliant solutions for hotels
About us
Automatic peace of mind
You want all the benefits of cloud technology, but also want to be on-top of the ever-evolving issue of data compliance. With Guestline you're in the safest possible hands.
Our product, IT and legal teams work closely to ensure our solutions are always compliant with the latest local and international regulations without impacting the hotels' daily operations or guest experience. We also carry out regular on-site assessments and security tests on all our solutions and our staff have frequent training in all aspects of information security.
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Innovation that's always secure and compliant
Ultimate Cloud Security
Guestline solutions leverage Microsoft’s Azure public cloud. Fully ISO9001, ISO27001 and PCI-DSS accredited and located across 75 data centres world-wide. Data access simply doesn't get safer, faster or easier than this.
Fiscal Compliance
All Guestline solutions are fully compliant with global and local regulations including local taxes, VAT, country-specific reports, and invoice formats. We also offer full control of data across your estate with central management, logs and granular control of user access guarantees secure user authentication with single-sign-on and provision for multi-factor logins.
Securing your hotel and guest data
All Guestline products can store guests' and users’ personal and payment data to full GDPR, PCI-DSS and PSD2 compliance
GDPR
As a data processor, we’ve ensured all our products can store guests' data safely and securely and remain GDPR compliant.
PCI-DSS Level 1
Guestline undergoes a rigorous annual audit. On-site auditors check our IT and general data security standards covering credit card handling and processing.
Reliability and security are key to us and we work day and night to ensure our systems remain up and running at optimum performance. It’s a complex area that we treat with utmost importance ensuring we remain compliant, highly resilient and above all up and available for our clients
Barry Davies
Technical Director, Guestline
Our Certifications
FAQs
We’ve listed all our frequently asked questions here to give you a head start, but if you can’t find the answer to your query, don’t hesitate to contact us.
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How do hoteliers directly benefit from the Microsoft Azure Network?
In short, hoteliers will enjoy improved speed, throughput, closer-to-home global access, unrivalled security and hardware uptime.
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How do hoteliers indirectly benefit from the Microsoft Azure Network?
The Azure Platform Services offer agility, flexibility and developer choice.
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Is there better coverage across international markets?
Yes, Azure is in 140 countries worldwide
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How does this improve Guestline’s processes?
More regular releases and tooling choices empower our development team to launch new products and services faster.
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How else is performance improved?
With more QA investment and reduced complexity of infrastructure, overall performance is improved.
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