Guestline Asia Pacific Hub
Cloud Hotel Management Software | Hospitality Technology
Thailand & APAC
Hospitality Technology for
Independent Hotels and Hotel Groups across Asia Pacific
Established in the UK with a local office in Bangkok, Thailand, Guestline provides innovative hotel PMS, guest engagement and distribution software to the hospitality industry
Guestline's cloud solutions support independent hotels and small groups in Thailand, Indonesia, Laos, the Philippines, Myanmar, Bangladesh and Australia and we are the largest PMS supplier to Best Western Asia hotels, serving more than half of all hotels in this region.
Proud to Go Live
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See how we work
Take a look at our Training and Implementation page to get an idea of how the installation and training processes take place, and how we work with our clients.
Investing in robust hospitality software that is future proofed and scalable, has in turn boosted the value of my company. World-renowned and feature rich technology coupled with a company that shares my vision and proactively helps me grow and expand the group, means that I can concentrate on other areas of the business. When dealing with Guestline, I am always greeted with the same level of service I have come to expect from them – a true partnership.
Mr Niran Chawla
Owner of B2 Hotels
Meet the Team
Our local team in Bangkok has a wealth of hospitality experience and are with you every step of the way
From initial discussions through to implementation, go-live and support; Meet the team behind it all:
Matthew Emptage
Regional Director – APAC
With over 10 years experience within the hospitality technology sector, Matthew's knowledge and experience in the APAC market has been essential to the ongoing success of Guestline Internationally.
Tharin Sethi
Business Development Partner - APAC
Coming from a family of Bangkok-based hoteliers, Tharin is passionate about the operational efficiency, revenue maximization and customer satisfaction that good hospitality technology can offer.
Katie Stevens
Head of Customer Success APAC
Working for over 13 years in the Hospitality technology industry and specializing in distribution, Katy is passionate about our products and believes customer satisfaction is paramount.
Amrie Jehubong
Project Implementation Specialist
With over 10 years of experience in the hospitality industry sector, Amrie has a passion for training and helping hospitality team members to discover skills, creating unique and genuine experiences delivered to their guest.
Rinrada (Lyn) Wongsaichua
Customer Success Specialist
Lyn has over 6 years of experience in Application Support Analyst Role and 3 years with hospitality software. Familiar with SQL and codes. Excellent skill in troubleshooting.
Wiparat Janya-Anurak
Business Development Manager, Thai-speaking
With over 15 years of experience in the hospitality industry, encompassing both hotel management and cutting-edge hospitality technology, I am keen to explore the technological solutions that boost revenue and streamline operations for hoteliers.
Recent blogs
Case Study – Paresa Resorts
APAC | English case studies
With a commitment to delivering unparalleled luxury and impeccable service, Paresa Resorts embarked on a quest to streamline its operations and …
Read MoreCase Study: Craftsman Hotel Bangkok
APAC
In this comprehensive Q&A interview with Athiphat Jaruchokathiwat, Rooms Division Manager, we dive into his insights into the specific challenges …
Read MoreNavigating Success: A Decade-Long Journey at Guestline – Q&A with Katie Stevens, Head of Customer Success for APAC
APAC | Meet the Guestliner
Curious what it is like to work for Guestline? Read up on the decade-long journey Katie Stevens, Head of Customer Success for APAC has had!
Read MoreDownloads
Case Studies
B2 Hotels, Thailand - Click Here
SureStay Plus Hotel, Bangkok - Click Here
Best Western Southgate Motel, Australia - Click Here
Best Western Plus Travel Inn, Melbourne - Click Here
Craftsman Hotel, Bangkok - Click Here
There were some major business benefits to having Guestline’s cloud PMS solution through the Covid-19 pandemic. Staff were still able to login to the PMS to block out availability, change room rates, communicate with guests, and to run critical reports that the Karma Group Board were expecting. Globally staff were able to help each other out at our geographically dispersed locations, and we also had the ability to tap into Guestline support who could help out with any PMS configurations as well.
David Scheckter
VP IT & Digital - KarmaGroup
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