Cloud Hotel Management Software | Hospitality Technology Thailand & APAC
Hospitality Technology for Independent Hotels and Hotel Groups across Asia Pacific
Established in the UK with a local office in Bangkok, Thailand, Guestline provides innovative hotel PMS, guest engagement and distribution software to the hospitality industry
Guestline's cloud solutions support independent hotels and small groups in Thailand, Indonesia, Laos, the Philippines, Myanmar, Bangladesh and Australia and we are the largest PMS supplier to Best Western Asia hotels, serving more than half of all hotels in this region.
Take a look at our Training and Implementation page to get an idea of how the installation and training processes take place, and how we work with our clients.
Investing in robust hospitality software that is future proofed and scalable, has in turn boosted the value of my company. World-renowned and feature rich technology coupled with a company that shares my vision and proactively helps me grow and expand the group, means that I can concentrate on other areas of the business. When dealing with Guestline, I am always greeted with the same level of service I have come to expect from them – a true partnership.
Mr Niran Chawla Owner of B2 Hotels
Meet the Team
Our local team in Bangkok has a wealth of hospitality experience and are with you every step of the way
From initial discussions through to implementation, go-live and support; Meet the team behind it all:
Matthew Emptage
Country Manager,
Thailand
With over 10 years experience within the hospitality technology sector, Matthew's knowledge and experience in the APAC market has been essential to the ongoing success of Guestline Internationally.
Coming from a family of Bangkok-based hoteliers, Tharin is passionate about the operational efficiency, revenue maximization and customer satisfaction that good hospitality technology can offer.
Rinrada (Lyn) Wongsaichua
Customer Success Specialist
Lyn has over 6 years of experience in Application Support Analyst Role and 3 years with hospitality software. Familiar with SQL and codes. Excellent skill in troubleshooting.
Sutha Joekaew
Project Implementation Specialist
Sutha has over 10 years’ experience working in the hospitality sector within front of house for international hotels. Additionally, Sutha has years of experience as a product distribution specialist and implementation project manager within the hospitality technology sector.
Amrie Jehubong
Implementation Specialist
With over 10 years of experience in the hospitality industry sector, Amrie has a passion for training and helping hospitality team members to discover skills, creating unique and genuine experiences delivered to their guest.
Krisakorn Kusolsilapachai
Implementation Specialist
To train and support systems, to work with the hotel operation of the workforce. Build better cordial relationships with customers in rendering service with experience.
Katie Stevens
Support & Delivery Team Leader
Working for over 13 years in the Hospitality technology industry and specializing in distribution, Katy is passionate about our products and believes customer satisfaction is paramount.
Arphatsara (Tor) Tantikamthon
Customer Success Specialist
Arphatsara has more than 10 years of experience in the IT-related and Hospitality industry, she loves to learn new things and loves to deliver customer service with Excellence.
Best Western Southgate Motel, Australia - Click Here
Best Western Plus Travel Inn, Melbourne - Click Here
There were some major business benefits to having Guestline’s cloud PMS solution through the Covid-19 pandemic. Staff were still able to login to the PMS to block out availability, change room rates, communicate with guests, and to run critical reports that the Karma Group Board were expecting. Globally staff were able to help each other out at our geographically dispersed locations, and we also had the ability to tap into Guestline support who could help out with any PMS configurations as well.
David Scheckter VP IT & Digital - KarmaGroup
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