Our people

About us

Introducing the Guestliners...

Our Guestliners make our business the innovative, progressive, and successful place that it is. Not only does our team combine technical and engineering experience from a wide range of industries, but 80% of our Guestliners come from a hospitality background, meaning we know the industry inside out.

From our product through to our personal service, every touchpoint our customers have with us is dependent on our people. We hire against our core values to ensure that all new Guestliners we bring into the team are aligned with our culture. After all, our values steer our priorities and guide how we do things.

Rana Maitland
People Operations Director, Guestline

Helping hands

Our support team are on hand to help 16 hours a day, 365 days a year. They have an expert understanding of our software and will help advise you on how best to resolve any problems quickly and efficiently.

Technical wizards

Our product and development teams are our technical wizards. We are continuously innovating our solutions and introducing new features and benefits to shake up the industry.

Making it happen

Our distribution, implementation and professional services teams ensure the smooth implementation of your software, focusing on efficient project delivery and a seamless migration of your systems.

The strategists

Our sales, marketing and partnership teams are responsible for promoting our products and working closely with our customers to ensure they’re getting the best solution for their requirements.

Behind the scenes

While our finance team are busy crunching numbers with their spreadsheets, people operations spend their days making sure we remain a fantastic place to work. And, we’re certain that our admin team are the cheeriest and most organised people on the planet.

Leadership team

Steering our fantastic family of Guestliners is our passionate and experienced leadership team.

Denis, Jo and Clio [from Guestline] did a brilliant job in preparing us for the new system and implementing exactly what we required to improve business processes and enhance the guest journey.

Chris Kearney
Group Financial Director, Loughview Leisure Group

Winners of the People's Choice Award 2018

Over the years, the dedication of our team has been recognised and we've been presented with several highly acclaimed industry awards, including the People's Choice Award 2018.

In 2018, we went head to head with some of the world's leading technology providers at the HotelTechAwards. We were delighted to scoop the coveted People's Choice Award - an award which takes into account real customer feedback and recognises the strong relationships that an organisation has with it's client base.

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