Guestline Asia Pacific Hub

Cloud Hotel Management Software | Hospitality Technology
Thailand & APAC

Hospitality Technology for
Independent Hotels and Hotel Groups across Asia Pacific

Established in the UK with a local office in Bangkok, Thailand, Guestline provides innovative hotel PMS, guest engagement and distribution software to the hospitality industry

Guestline's cloud solutions support independent hotels and small groups in Thailand, Indonesia, Laos, the Philippines, Myanmar, Bangladesh and Australia and we are the largest PMS supplier to Best Western Asia hotels, serving more than half of all hotels in this region.

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Meet the team     Downloads     Blogs

See how we work

Take a look at our Training and Implementation page to get an idea of how the installation and training processes take place, and how we work with our clients.

Investing in robust hospitality software that is future proofed and scalable, has in turn boosted the value of my company. World-renowned and feature rich technology coupled with a company that shares my vision and proactively helps me grow and expand the group, means that I can concentrate on other areas of the business. When dealing with Guestline, I am always greeted with the same level of service I have come to expect from them – a true partnership.

Mr Niran Chawla
Owner of B2 Hotels

Meet the Team

Our local team in Bangkok has a wealth of hospitality experience and are with you every step of the way

From initial discussions through to implementation, go-live and support; Meet the team behind it all:

Matthew Emptage

Country Manager,

With over 10 years experience within the hospitality technology sector, Matthew's knowledge and experience in the APAC market has been essential to the ongoing success of Guestline Internationally.

Tharin Sethi

Business Development Director, Thailand

Coming from a family of Bangkok-based hoteliers, Tharin is passionate about the operational efficiency, revenue maximization and customer satisfaction that good hospitality technology can offer.

Kate Chuayjandee

Project Implementation Specialist, Thailand

Kate has over 15 years’ experience working in the hospitality sector, for independent and international hotel groups within the Front of House area and as an Online Distribution consultant.

Sutha Joekaew

Customer Success Specialist,

Sutha has over 10 years’ experience working in the hospitality sector within front of house for international hotels. Additionally, Sutha has years of experience as a product distribution specialist and implementation project manager within the hospitality technology sector.

Recent blogs

How Guestline’s APAC Team has adapted its offering to serve the needs of the local market

APAC | Hospitality insights & trends

We spoke to Tharin Sethi, Business Development Director - APAC to get his thoughts on the market and how Guestline has implemented localisation …

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Thailand’s leading Hospitality & Tourism college adopts Guestline Cloud PMS as a teaching tool

APAC | Uncategorized @th

Dusit Thani College recently adopted Guestline’s cloud-based Rezlynx PMS as a teaching tool, allowing students real life experience and …

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Guestline attends 54th Thai Thiew Thai Fair


Whilst 2020 certainly gave us some unexpected curve balls, we took some time out to reflect on the positives from the year, across the Thai …

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Guestline joins The Thai Hotel Association


Following strong uptake of Guestline's cloud solutions across APAC, we have officially become an Associate Member of the Thai Hotel Association.

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Guestline partners with Jurudata Services to provide integrated hotel phone systems


Guestline partners with Jurudata to save hotelier’s time and minimise lost revenue with a PMS integration to their telephone software WINPAC.

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One of Thailand’s largest hotel chains CEO, on a post Covid recovery for hospitality


It’s no secret that the world of hospitality has been turned on its head in Asia, and across the whole world in fact, so we took 5 minutes to …

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The future is in the cloud - English / Thai

7 questions every hotelier should be asking - English

Designing the ideal co-working space - English

Win more direct guests - English


The Guestline Portfolio - English / Thai

Why migrating to the cloud is a no-brainer - English

Case Studies

B2 Hotels, Thailand - Click Here

SureStay Plus Hotel, Bangkok - Click Here

Best Western Southgate Motel, Australia - Click Here

Best Western Plus Travel Inn, Melbourne - Click Here

There were some major business benefits to having Guestline’s cloud PMS solution through the Covid-19 pandemic. Staff were still able to login to the PMS to block out availability, change room rates, communicate with guests, and to run critical reports that the Karma Group Board were expecting. Globally staff were able to help each other out at our geographically dispersed locations, and we also had the ability to tap into Guestline support who could help out with any PMS configurations as well.

David Scheckter
VP IT & Digital - KarmaGroup

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