Guestline Asia Pacific Hub
Cloud Hotel Management Software | Hospitality Technology
Thailand & APAC
Hospitality Technology for
Independent Hotels and Hotel Groups across Asia Pacific
Established in the UK with a local office in Bangkok, Thailand, Guestline provides innovative hotel PMS, guest engagement and distribution software to the hospitality industry
Guestline's cloud solutions support independent hotels and small groups in Thailand, Indonesia, Laos, the Philippines, Myanmar, Bangladesh and Australia and we are the largest PMS supplier to Best Western Asia hotels, serving more than half of all hotels in this region.
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See how we work
Take a look at our Training and Implementation page to get an idea of how the installation and training processes take place, and how we work with our clients.
Investing in robust hospitality software that is future proofed and scalable, has in turn boosted the value of my company. World-renowned and feature rich technology coupled with a company that shares my vision and proactively helps me grow and expand the group, means that I can concentrate on other areas of the business. When dealing with Guestline, I am always greeted with the same level of service I have come to expect from them – a true partnership.
Mr Niran Chawla
Owner of B2 Hotels
Meet the Team
Our local team in Bangkok has a wealth of hospitality experience and are with you every step of the way
From initial discussions through to implementation, go-live and support; Meet the team behind it all:
Matthew Emptage
Country Manager,
Thailand
With over 10 years experience within the hospitality technology sector, Matthew's knowledge and experience in the APAC market has been essential to the ongoing success of Guestline Internationally.
Tharin Sethi
Business Development Director, Thailand
Coming from a family of Bangkok-based hoteliers, Tharin is passionate about the operational efficiency, revenue maximization and customer satisfaction that good hospitality technology can offer.
Kate Chuayjandee
Project Implementation Specialist, Thailand
Kate has over 15 years’ experience working in the hospitality sector, for independent and international hotel groups within the Front of House area and as an Online Distribution consultant.
Nattha Rakpada
Customer Success Specialist,
Thailand
Nattha has a customer service background with international businesses and extensive experience in the hotel industry in both front and back of house roles.
Recent blogs
Guestline partners with Jurudata Services to provide integrated hotel phone systems
APAC
Guestline partners with Jurudata to save hotelier’s time and minimise lost revenue with a PMS integration to their telephone software WINPAC.
Read MoreOne of Thailand’s largest hotel chains CEO, on a post Covid recovery for hospitality
APAC
It’s no secret that the world of hospitality has been turned on its head in Asia, and across the whole world in fact, so we took 5 minutes to …
Read MoreWhy Guestline are in over 70% of Best Western Asia hotels- interview with Rodney Simpson- Part 1
APAC
Guestline's relationship with Best Western Asia has gone from strength to strength in recent years. We sat down with Rodney Simpson to find out …
Read MoreDownloads
Case Studies
B2 Hotels, Thailand - Click Here
SureStay Plus Hotel, Bangkok - Click Here
Best Western Southgate Motel, Australia - Click Here
Best Western Plus Travel Inn, Melbourne - Click Here
There were some major business benefits to having Guestline’s cloud PMS solution through the Covid-19 pandemic. Staff were still able to login to the PMS to block out availability, change room rates, communicate with guests, and to run critical reports that the Karma Group Board were expecting. Globally staff were able to help each other out at our geographically dispersed locations, and we also had the ability to tap into Guestline support who could help out with any PMS configurations as well.
David Scheckter
VP IT & Digital - KarmaGroup
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