£12
Increase in ARR
Using Channel Manager to drive business from OTAs and manage revenue & rates. Corus Hotels also increased the average daily rate for their 8 provincial hotels by introducing occupancy driven rates by lead-time.
20%
Increase in Direct Bookings
With the online booking module and simple rate adjustments, the hotel are attracting more online bookings.
30%
Increase in Revenue
The systems allow the hotel to identify profit opportunities. As such, they have been able to maximise total revenue potential from non-residential sales and increase spend per guest. The hotel is now also attracting more direct bookings.
2 hours
Saved across the group per day
Guestline's automated processes have saved the team at IHMG 2 hours per day across the group. The group can now access centralised figures and scheduled reports are emailed direct to the regional managers.
"We were very hesitant to change, but knew we had to provide a better service for our customers"
The Guestline solutions are very versatile and even with multiple capabilities, they are easy to manage. I never thought I would love it so much!
"We are already benefitting from the system by way of bookings and revenue in a relatively short period of time"
The on-site support from the local team has been invaluable and we know they are on hand to assist us if required.
"We deliberated for months over whether we needed a new system - now we wish we'd opted for it sooner!"
We're discovering new time-saving processes every day which enables us to implement operation efficiencies. The support we get from Guestline is second to none.
"We see Guestline as an extension of our own business"
We see Guestline as an extension of our own business, they have helped us turn around the whole management of the hotel, they have been with us every step of the way.