Resources
Blogs, news, events & success stories from Guestline
Transforming Hospitality Payments: Enhancing guest loyalty through seamless experiences
In the dynamic world of hospitality, the landscape of hotel payments is undergoing a profound transformation. From the rise of pre-payment demands to the complexities of processing virtual credit cards, hoteliers face a myriad of challenges in … Read more
Black Boy Inn’s Two-Decade Partnership with Guestline Driving Operational Excellence
Seamless operations are paramount to a hotel’s success. For over two decades, Black Boy Inn has been a stalwart in the industry, navigating its way through shifting technology trends in hospitality and evolving customer demands Read more
GuestPay, the ultimate guide to integrated payments for hoteliers
When travellers choose a hotel, they are looking for more than just a place to stay; they want to have an exceptional experience. Their criteria range from exceptional service to personalised details, unique amenities to seamless interactions. Read more
Check-out time for legacy PMS: 5 Tips on how to manage a successful check-in to the cloud for your hotel.
It took hospitality industry more than ten years to accept that PMS is going cloud. By 2026, it’s anticipated that over three-quarters of businesses will have embraced this innovative technology, benefiting from enhanced operational efficiency, … Read more
Guestline’s GuestPay awarded Most Innovative Payment Solution at Merchant’s Payment Ecosystem Awards
Guestline, the leading hospitality technology platform, today announces it has been awarded “Most Innovative Payment Solution” for its GuestPay product, at the Merchant Payment Ecosystem Awards, which took place in Berlin last night (Wednesday … Read more
Case Study – Highland Coast Hotels
Highland Coast Hotels is a group of six unique properties spread along the breathtaking North Coast 500 route. These hotels offer travellers an opportunity to experience stunning Scottish landscapes while staying in comfortable accommodations. Read more
Enhancing Philema’s Operations with Guestline’s PMS
Philema, a name synonymous with exceptional guest experiences, recently embarked on a journey to enhance their operations by reevaluating their technological infrastructure. Read more
How to ensure your gift vouchers are working to maximum effect
Gift vouchers are well established and well recognised as an effective way to drive revenue and enhance the guest experience and guest loyalty. Vouchers purchased for a friend or relative provide a valuable and direct route to wider guest … Read more
Case Study – Paresa Resorts
With a commitment to delivering unparalleled luxury and impeccable service, Paresa Resorts embarked on a quest to streamline its operations and elevate the guest experience. Partnering with Guestline, a leading provider of cloud-based … Read more
Tailored Solutions for Every Hotel Challenge
Ready to check-in to the world of hospitality innovation? Guestline's suite of solutions doesn't just meet the diverse needs of hotels, it enhances their capabilities, contributing to increased revenue, improved operational efficiency - and, … Read more
Guest-first: Hotel systems must prioritise hospitality experiences
Hospitality is built on a central pillar - providing an exceptional experience for guests. From countryside pubs with rooms to city-centre hotel groups, the focus of every good hotelier is the guest. In today’s increasingly digital world, hotel … Read more
Case Study – Royal College of Surgeons
The Royal College of Surgeons, situated in the vibrant heart of Edinburgh, faced operational complexities with a diverse range of facilities. This included their hotel, numerous F&B outlets, and hosting events during the renowned Edinburgh … Read more
Brewing Success: Connect Ireland 2023 – a pouring of Insights, Innovation and Hospitality
On Thursday, 23rd of November 2023, the Guinness Storehouse in Dublin played host to a dynamic gathering of over 60+ hoteliers for our Connect Ireland event. Nestled within the iconic home of Guinness, attendees were treated not only to an … Read more
The Rising Tide of Virtual Credit Cards in the Hospitality Industry: A Double-Edged Sword for Hotels
As we look to enter the new year, and understand the challenges ahead, we explore one of the trends that has gained momentum in the hospitality sector – the increasing use of virtual credit cards (VCCs) by Online Travel Agencies (OTAs). While … Read more
Unveiling the Future: AI in Hospitality at Guestline Connect 2023
We are thrilled to announce the return of our flagship event, Connect Ireland, taking place on November 23rd, 2023, at the iconic Guinness Storehouse in Dublin. This year, as part of our impressive line-up, we will be hosting an exclusive Q&A … Read more
Exploring the Future of Guest Expectations at Guestline Connect 2023
At the highly anticipated Guestline Connect 2023 event, (November 23rd at the Guinness Storehouse) an enlightening panel discussion, chaired by Clio O’Gara, Ireland Country Manager at Guestline, and titled "How Guest Expectations Will Change … Read more
Meet the Guestliner: Tim Waters on Elevating Customer Engagement
In this edition of "Meet the Guestliner," we're thrilled to introduce Tim Waters, the driving force behind our Customer Engagement Operations. With an extensive background in the hospitality industry and a deep connection to Guestline, Tim … Read more
A Match Made in Heaven: Guestline’s Integration with WeddingDates WedPro platform
In the ever-evolving world of technology, we often see alliances that spark innovations and create seamless experiences for users. We're thrilled to share our latest development: the integration of Guestline Rezlynx with WeddingDates and their … Read more
Case Study: Craftsman Hotel Bangkok
In this comprehensive Q&A interview with Athiphat Jaruchokathiwat, Rooms Division Manager, we dive into his insights into the specific challenges that the Craftsman Hotel Bangkok faced, how Guestline's solutions have transformed their daily … Read more
Navigating Success: A Decade-Long Journey at Guestline – Q&A with Katie Stevens, Head of Customer Success for APAC
Curious what it is like to work for Guestline? Read up on the decade-long journey Katie Stevens, Head of Customer Success for APAC has had! Read more
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