Electronic Point of Sale for Hotels and Restaurants
The intuitive, multi-functional electronic point of sale solution- EPoS
EPoS is an intuitive electronic point of sale solution that enables bar and restaurant staff to quickly and easily process sales. The system integrates seamlessly with your PMS, and with intelligent reporting, you can monitor transactions and manage your revenue sources in real-time.
Our flexible, mobile-enabled solution can be installed on your hotel's existing systems or we can supply you with all the hardware you need to get started - the choice is yours.
EPoS in a nutshell
- Process and print orders using any mobile device
- Restrict access with user level access control
- Apply user authentication and identification
- Conduct performance analysis by area, service period, user or restaurant foot-fall
- Apply price banding by service area, time of day or manual override for staff meals
- Integrate with your hotel's PMS or other third parties
At Guestline we're committed to creating More GuestTime for our clients
Each of our products have been built with the end user in mind - automating mundane processes and shortening workflows to ensure your time is spent where it should be; with your guests.
1 click repeat orders
Your guest wants the same as last time? Keep it simple; A single click will repeat their previous order
Work in harmony
Split an order by kitchen section, sending to multiple printers for quick prep & service without needless mistakes
Deep PMS integration
Look up your guest’s package allowance and charge directly to their room or name as appropriate
We’ve listed all our frequently asked questions here to give you a head start, but if you can’t find the answer to your query, don’t hesitate to contact us.
- How do I get started with Guestline EPoS?
Guestline EPoS is an on-site server-based solution. To use our EPoS, you will need a computer or server to host the EPoS data and a Microsoft Windows based EPoS terminal. You will need to have network connections available to connect each these devices.
- Does it integrate with my PMS and any third party applications?
Yes. Guestline EPoS integrates seamlessly with Rezlynx PMS. It also integrates with Premier Spa Core, BlueRunner Solutions Loyalty platform and Fidelity Total Control Premier stock control software. We do have several other interfaces to other software providers and we are constantly adding more.
- Does it produce any reports?
Yes, it produces core reports using proven Crystal Reporting technologies. Our main reporting feature has been built as an embedded Microsoft Excel report using their latest Pivot table technologies. These powerful reports can be used to manipulate and analyse your data and produce your own reports.
As the EPoS data is hosted by you, we can also provide access so you can connect your own report producing software such as Microsoft Power BI, SQL Server Reporting Services.
- Is the EPoS mobile-enabled?
You can use Guestline EPoS on any mobile device, please speak to us to help you select the best device to use. It’s mobile enabled so staff can quickly and easily process sales across your property in any bar or restaurant.
- Do you supply EPoS hardware?
We supply the latest EPoS hardware. We can supply thermal receipt printers, impact printers and EPoS terminals that are running the Microsoft Windows 10 operating system. We also supply a multitude of peripheral devices for the EPoS terminals, including RFID readers, Biometric Finger Print Scanners, Magnetic Swipe card readers and many more.
Mobile ordering is hugely on the rise. This functionality is now an essential part of any EPoS software. What's more, by integrating your EPoS with your PMS and other third party solutions, you can add bar and restaurant items to room bills and connect the guest journey.Jon Lee
Solutions Business Analyst, Guestline
But don't just take our word for it...
Take a look through some of our success stories to discover how our point of sale solution has helped some of world's leading hotels and groups.
EPoS provides an average spend of all covers (previously a manual calculation) so the hotel can set targets for guest spend. The reports provide a clear indication of product sales to help influence purchasing and promotional decisions.
Best Western Plus Travel Inn
Staff can now post guest’s food and drink expenses direct to their room bills from EPoS - this not only saves time but minimises lost revenue which can be as much as $400 just during breakfast.
Our other solutions
Take a closer look at our other solutions to discover how they can help you streamline operations, increase profits, and improve the overall experience for your guests.
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