Direct Booking Manager

Guest engagement

The future-proof online booking engine

Our Direct Booking Manager (DBM) is a mobile-first, guest centric sales platform which has been scoped, designed and developed from the ground up.

It provides users with real-time rates, pricing, room choices and information about the property, helping to drive bookings and increase opportunities for upsell. With a focus on simplicity and connectivity, the DBM’s ever evolving feature set provides an effective choice for your direct booking channel.

Our DBM in a nutshell

  • Rates and availability direct from source, presented clearly and intuitively
  • Maximise upsell opportunity with contextual extras inline in the process
  • Familiar e-commerce user interface with filters, shopping basket, and promotional codes
  • Seamlessly integrate with other platforms via Google Tag Manager
  • Track performance and trends with enhanced e-commerce tracking
  • Payments via our PCI compliant gateway with Worldpay, Secure Trading, and Payment Express

We are delighted with our long-standing partnership with Guestline and their development of the new DBM platform. Since switching, Alexander Hotels has seen a significant growth in direct bookings and average customer spend. Not only has the platform generated great success financially, but our customers are also regularly commenting on the ease of the booking process.

Leanne Cleaver
Marketing Manager, Alexander Hotels

Got questions?

We’ve listed all our frequently asked questions here to give you a head start, but if you can’t find the answer to your query, don’t hesitate to contact us.

But don't just take our word for it...

Take a look through some of our success stories to discover how we've helped some of world's leading hotels and groups.

Karma Sanctum Soho

With the online booking module and simple rate adjustments, the hotel are attracting more online bookings and have reduced the ratio of OTA …

Read More

St Moritz Hotel & Villas

Direct online bookings have increased by 400% year-on-year since go live, meaning the hotel has been able to reduce its reliance on OTAs.

Read More

Bryn Meadows Hotel

Rate management is now a simple and automated process, which has boosted rates and occupancy. This in turn has driven guest spend across the …

Read More

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