Drive guest engagement and increase your direct business
Our cutting edge guest engagement solutions have been designed to streamline operations, drive direct business, and increase your bottom line. Whether you're looking to increase your vouchers sales or launch a beautiful new website, our intelligent, conversion-led cloud hotel technology can help you reduce your reliance on third parties and keep guests coming back again and again.
We are delighted with our long-standing partnership with Guestline and their development of the new DBM platform. Since switching, Alexander Hotels has seen a significant growth in direct bookings and average customer spend. Not only has the platform generated great success financially, but our customers are also regularly commenting on the ease of the booking process.Leanne Cleaver
Marketing Manager, Alexander Hotels
Our Guest Engagement solutions
Find out more about how our solutions can help you
But don't just take our word for it...
Take a look through some of our success stories to discover how Gifted has helped some of world's leading hotels and resorts.
We’ve listed all our frequently asked questions here to give you a head start, but if you can’t find the answer to your query, don’t hesitate to contact us.
- How can I improve reach out to potential guests more?
With Websuite, you'll not only have a fully optimised, conversion-led website, but we'll provide you with some great marketing tools to help drive high quality visitors your site.
We also support Meta Search channels such as Google HPA and Kayak through WiHP.
- Can you help us improve our direct bookings?
Guestline work with Journey, a hotel marketing agency that can assist with the challenge of encouraging users to book direct.
- How can I drive upsells?
Guestline’s DBM platform has a strong upsell system to aid with selling in your direct channel.
- How can I provide a smoother and quicker check-in process?
Guestline’s Assisted Check-in is a tablet-based extension for Rezlynx which enables electronic check-in, and also ensures all data is directly stored in the guest profile/reservation. It also creates an electronic registration card.
- How can I encourage my guests to book direct in the future?
Guestline’s in-stay and post-stay automation within the PMS can help you contact your guests and let them know the true benefits of booking direct.
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