Guestline & IHF Workshop – September 2019

25th September 2019

Managing distribution to maximise each market segment

25th September 2019

Guestline, together with the Irish Hotels Federation (IHF), are hosting an informative workshop on maximising bookings and boosting revenue.  In a competitive marketplace and with so much evolution, the workshop will help hoteliers decipher what could work effectively for your hotel and how the latest trends e.g. check-in/check-out advancements, online booking platforms, new payment and distribution technology etc. can be implemented to your advantage.

Those that would best benefit from these workshop include: General Managers, Distribution Managers, Sales/Marketing Managers & Execs, Duty Managers and Front Desk Staff.

The morning will comprise of educational presentations by top Guestline experts including Peter Fitzgerald, Director of Market Development; Chris Jones, Product Manager and Clio O’Gara, Country Manager for Guestline Ireland.  The team will be reviewing the main distribution and booking challenges hotels face, presenting top tips and tools on how to resolve them to ensure you are getting your fair share of each market segment and will be dissecting the stages of the guest journey, how to influence it to drive awareness, bookings and revenue.

Location & Time:  

  • Fitzgerald Woodlands Hotel, Adare - 10am – 2pm [lunch is included and will take place at 1pm] on 25 Sep

How to register: To register your attendance and for queries, please contact Kevin Mulvany at the IHF at

‘Understanding how to acquire more guests, improve the guest experience and promote differentiation is vital – now is the time to invest in new technologies or try new strategies.  Following the presentations there will be hands-on educational workshops that will show hoteliers how the right mix of channels, technology solutions and partnerships can drive online bookings and revenue, boost ROI and enhance the guest experience. We look forward to seeing you there!’ - Clio 0'Gara Country Manager for Guestline Ireland.

Get to know the Guestline experts:

James Cannon - Operations Director  For the past 14 years, James has held senior Operations and Sales positions for leading providers of hospitality technology and systems integration to the hospitality industry.  Prior to this, James worked in IT Programme Management within the retail sector.

Chris Jones - Product Manager, Guest Experience Platform:  With diverse experience of the industry from operations, marketing, revenue and guest perspective, Chris’ expertise stems from his 15+ years background in hospitality marketing, digital and offline.

Clio O' Gara - Country Manager, Guestline Ireland:  Clio is a recognised expert within the Irish hospitality industry with unrivalled connections and extensive knowledge of the sector. As a hotel professional, she has experience in the creation and marketing of hotel brands and is an expert in delivering technology solutions to enhance the guest experience in a fast-changing marketplace.

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