Connect Ireland
28 November 2024
Connect Ireland is back!
We are delighted to announce the return of our flagship event, Connect Ireland, on November 28th 2024, at the renowned Guinness Storehouse in Dublin.
A must-attend event for hospitality professionals in Ireland ahead of the prestigious IHI Hospitality Management Awards. Promising a packed agenda, and industry experts!
Refreshments will be provided throughout, including lunch complimentary of Guestline. This event is complimentary (free) for hoteliers.
In partnership with:
The Agenda
"Empowering Connections: The key to success in Hospitality"
Let's explore the critical role of human connections and collaboration in the hospitality industry, highlighting how strong relationships between staff, guests, and industry partners drive success. We believe that fostering these relationships and valuing the people behind every interaction is key to thriving in the competitive hospitality landscape.
Relationships within our industry are key. Building strong networks, fostering teamwork, and enhancing guest experiences through the power of personal connections and service excellence.
9.30-10am
Arrival
Registration & Welcome coffee
10-10.15am
Welcome from Guestline
Clio O'Gara (Guestline) will warmly welcome you to Connect Ireland 2024
10.15-10.45am
An Introduction to Access Accommodation
Champa Magesh, Managing Director of Access Hospitality, will walk through what Access Accommodation encompasses and what this means for our hotels in Ireland. The future is bright!
10.45-11.30am
Exploring key trends in Irish Hospitality
Together we delve into the latest trends and key factors in the Irish hospitality market. Where are the challenges, and how can we overcome them, together. With Daragh O'Neill (IHI), Jennifer McKenna (McKenna Hospitality), Cyril McAree (HRT) and Christopher Kenny (Great National Hotels).
11.30-12.15pm
The power of a Single Guest View - Discussion Panel
With so much technology available, how can we ensure that we capture, and utilise a single view of our guests? Moderated by Clio O'Gara, with Nicola Rhone (SHR), Steve Collins (SHR) and William Barry (Resdiary).
12.15-13.00pm
Lunch
Please enjoy the excellent kitchen of the Guinness Storehouse.
13.00-13.30pm
Fireside chat 'AI in hotels, replacing people or empowering?'
Brian Clarke (co-founder of CONVIO AI) delves down the rabbit hole of AI. Are we replacing our people? Or empowering them?
13.30-14.15pm
Uncovering hidden revenue from within your hotel - Discussion Panel
Revenue can come in many shapes and sizes from within your hotel - where can you find more? Moderated by Clio O'Gara with Sonia Merena (The Hotels Network), Ciara Crossan (Wedding Dates), and Adrienne Hanna (Right Revenue).
14.15-14.30pm
Coffee break
A short break with coffee and refreshments.
14.30-15.00pm
Solving your hotel revenue leak, for good!
Every hotel faces small “leaks” in revenue, hidden in operational inefficiencies, overlooked costs, or mismanaged pricing. While they may seem minor, these gaps can add up and impact profitability significantly - Cameron Thomas delves into actionable insights on boosting profitability.
15.00-15.30pm
Closing Remarks
With Clio O'Gara.