Full-service reservations automation
Room and table reservations together to exceed guest expectations
Guests expectations have changed, high-quality bars and restaurants are the new basics required from hoteliers. But if hoteliers want to exceed guests’ expectations, it is better to surprise them and engage them in a personalised, authentic, and attentive way.
ResDiary, a table management platform, partnered with Guestline to build not only a 2-way interface with Guestline PMS, but embed it into the room reservation process too, so Front Desk staff can upsell table reservations to guests based on their profile and room reservation information.
What this means for you...
Room and table reservations are made in the same login, process and screen. So Front Desk staff don’t lose time or any opportunity to upsell tables
Room and table reservations end to end process is automated between two different systems, so Front Desk and F&B teams are always up to date on the same info
Room and table reservation can be in a single itinerary confirmation email to simplify guest communications
Disjointed table and rooms diaries, and poor communication between teams
Automate and integrate the table booking process by embedding it into your PMS
How it works
Create, edit and cancel a table reservation and link to a room reservation directly from Guestline PMS and update in real-time in ResDiary and vice versa
Guest receives one confirmation email with the full itinerary which includes room and table reservations
Both Front Desk and F&B teams have full guest list with the main details of the room and table reservation
Find out more or purchase this integration:
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