Guestline becomes a member of the Preferred Hotels & Resorts Strategic Alliance Partner Programme to provide cloud-based PMS solutions for the brand’s European portfolio of independent hotels
Guestline is proud to announce that it has joined forces with Preferred Hotels & Resorts – the world’s largest independent hotel brand with 750 hotels, resorts, and residences across 85 countries – as the newest addition to its Alliance Partner program.
Michael Osgood, Vice President, Alliance Partners at Preferred Hotels & Resorts says:
“Each year, hundreds of companies approach us to endorse them and support their efforts. We chose Guestline to be our partner in Europe as they are an industry leader in Property Management and Guest Management Solutions. We take pride in only becoming advocates for companies that provide the best quality service to their customers and believe that Guestline’s principals and dedication towards customer service support and innovative hospitality solutions align with our brand standards and values exactly the type of alliance we wanted to foster. Guestline understands the challenges hoteliers face and works with them individually to provide a better guest experience, improved operations, and higher margins. This level of service is exactly what we look to our Alliance Partners to provide.”
Peter Fitzgerald, Director of Market Development at Guestline Comments;
“We’re delighted to partner with Preferred Hotels & Resorts, as we share the same company ethos and diligence towards the customers we serve, developed over many, many years of contributing to a superior guest experience at our customers’ properties. Together, we represent a true Guest Management Solution. We are already enjoying working with Preferred’s member hotels, focusing on their individuality and looking to deliver efficiencies and drive revenue in cooperation with the Preferred team and their overall growth strategy.”
Preferred Hotels & Resorts represents more than 200 hotels across the European region, with demand continuing to grow.
Earlier in 2019, it was announced that every six hours, a hotel property goes live with Guestline’s cloud-based Guest Management solution.
Through offices in the UK, Ireland, Germany, The Netherlands and Thailand, with 2,500+ hotels over 25 countries onboard, Guestline process around £3 billion in revenue each year for their customers.
Guestline’s property management solutions cover all aspects of running a hotel, from managing bookings and payments to streamlining the organisation of events. Every aspect of the customer journey and hotel operations is covered- from guest acquisition and pre-stay communication to on-site and post-stay engagement.
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