Guestline DACH are making inroads in establishing Guestline as a force to be reckoned with in the German and Swiss hospitality technology world
Guestline is becoming a force to be reckoned with in the German world of hospitality technology.
From our office in Munich, the team has grown considerably since they were established 3 years ago. The team now comprise 12 team members – all from a multi-national background, hailing from 6 countries!
The team are based all over Germany and split into 5 functions to ensure every stage of the customer journey is expertly fulfilled -from the initial consultation, through to project management, implementation, go live and ongoing support and development.
And the team’s efforts are paying off. Despite a challenging year, we’ve seen our portfolio grow by over 60% year on year in 2020 with customers spanning the country (in 9 out of the 16 German states).
Even though Covid has affected the German hospitality industry significantly, mainly from the lack of international travellers coming into Germany, the team has managed to weather the storm and support new clients in implementing new systems to ensure they in the best position possible for when they can welcome guests again. Throughout Covid, Guestline has supported clients with practical advice, partner support and training webinars and even taken 15 new sites live remotely.
What does the future hold?
"Even though the industry has been hit hard, hoteliers have been forward thinking and dedicated to optimising their tech stack. Germany is a resilient economy - we can see light at the end of tunnel and see a strong return to growth. Germany is a major destination for tourism and plays a key role in the MICE industry so we are taking a positive view of the future, especially with the growth of digitalisation and cloud adoption which will significantly help hoteliers improve operations and save money."
Mo Joseph, Product Manager - Guestline Germany
How has growth evolved?
"Not only do we have a multi-functional, all in one solution, our cloud systems are providing hoteliers with the flexibility to access their systems from any device, anywhere. The many benefits of migrating to the cloud has amplified since Covid 19, which has accelerated the need for hoteliers to have more access with disparate teams and remote working. Many hotel groups have joined us to realise these benefits.
Additionally, the introduction of the new KassensichV regulation has urged hoteliers to review their systems and upgrade from server-based systems to ensure compliancy and adhere to the new regulations."
Celine Weckerle, Director of Business Development - Guestline Germany
Couldn't do it without our amazing clients!
"We love working with our amazing client base who are hardworking, progressive and committed to providing the best experience for their guess. We’re proud of our team who work hard to ensure our clients have everything they need and with local support we are always on hand to assist with any queries or time-saving tips!
Having been established (in the UK) for over 25 years, hoteliers can be assured of a stable, reliable platform that’s safe, secure and continually evolving a pace to reflect the changing needs of the industry"
Eva-Maria Bleifuss, Operation Director - Guestline Germany
"Even though Guestline has been around for over 25 years, they’re still so innovative and forward thinking. Guestline does not rest on its laurels and is constantly developing. The company has both advantages - that of a highly professional traditional company and that of an innovative agile start-up. We Germans are very detail-oriented and Guestline really hits the spot with its partnership approach"
Martin Hiemer - Café-Hotel Greinwald (a client in Marktoberdorf, Germany)
- Kate Fuller - Marketing Manager, Guestline
"Germany is a resilient economy - we can see light at the end of tunnel and see a strong return to growth"
"The introduction of the new KassensichV regulation has urged hoteliers to review their systems"
"We Germans are very detail-oriented and Guestline really hits the spot with its partnership approach"
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