19 December, 2017

Tara Lodge Hotel increase ADR by 6% and reduce OTA commissions with Guestline solutions

Tara Lodge, an award winning luxurious 34 bedroomed hotel in Belfast, Ireland, has seen fantastic results since implementing a range of Guestline solutions including Rezlynx PMS and Guestline’s Online Booking Manger. 

The hotel required a fully integrated PMS that would allow them to work with other digital marketing platforms, online booking engines and rate comparison providers. Being a busy hotel meant the team needed a solutions provider that would ensure a smooth migration with no disruption to day-to-day hotel operations.

 “I would 100% recommend using Guestline solutions! Rezlynx PMS is a huge advancement in technology for us and Guestline are continually integrating even more software into the system to keep the PMS up to date. I believe it is the right choice for anyone who wants to streamline their business operations and allow more time to focus on providing a quality service.

The decision to go with Guestline Solutions was an easy one - as it is a fully integrated system, it has saved us from dealing with multiple providers. Guestline were unfamiliar to us at the beginning, which was a little daunting, but from our initial meeting with Clio [Guestline’s country manager for Ireland] it became clear that they were the best company to help move us forward in terms of both customer service and revenue growth.”

Sinéad Tierney, Manager at Tara Lodge

As the solutions are cloud hosted, the hotel now has the flexibility to access their systems remotely and on mobile devices. The systems are regularly updated with automatic software upgrades and new releases, which are delivered online and the PMS integration with their online booking engine saves them time and gives the hotel the opportunity to take their customer service levels one step further.

Tara Lodge now has full control over OTA availability and rates, which saves the hotel money in terms of commission levels for the property. The additional reporting available for the Revenue and Accounting departments has also proved a huge time saver.

Award winning Tara Lodge hotel offers 4 star boutique accommodation in central Belfast, and is currently listed as the No.1 hotel in Belfast on TripAdvisor.

Find out more about Rezlynx PMS here 

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