16 January, 2018

Royal Yacht Britannia sets sail with Guestline's technology solutions

Fingal, a new £3.5million development, set to transform Scotland’s hotel sector has opted for Guestline’s full suite of hospitality solutions to manage its cabin reservations and food and beverage operations.

This major investment by the Royal Yacht Britannia’s trading company, Royal Yacht Enterprises, will provide the ultimate in luxury. The 23 beautifully styled cabins, all named after Stevenson lighthouses, are inspired by Fingal’s rich maritime heritage.

This 237ft long ship will also provide an exciting new events venue for the city. The spectacular double height ballroom seats 80 guests and features a moveable skylight (large enough to lower a car through).

Head of Hospitality and Events, Andrew Thomson explained the rationale behind selecting Guestline as their technology partner:

‘We have opted for Guestline’s solutions to manage our operations on the Royal Yacht Britannia and Fingal.  We required a multi-functional system that would be able to manage and centralise our complex operations across both sites. Guestline’s PMS, EPoS and Conference and Banqueting software will manage reservations, bar/restaurant sales and event bookings to drive revenue and facilitate efficiencies across all areas.  

Our high level of customer service demands a system that would be able to cope with the complexity of our operations and enable us to grow sales and enhance the customer experience - Guestline’s solutions satisfied the brief perfectly.’

The hotel has selected Guestline’s fully integrated, cloud hosted solutions to drive cabin sales and manage secure payments, front of house functionality and event bookings. The solutions include their flag ship PMS solution, Rezlynx along with Channel manger, PCI manager, Conference and Banqueting manager and EPoS.

For more information on Guestline’s solutions, please email enquiries@guestline.com.

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