05 July, 2016

Guestline systems chosen for 4 new hotels operated by leading hotel management company, Michels & Taylor


Michels & Taylor, the hotel management company with 16 hotels in their portfolio, have selected Guestline's property management and distribution solutions to manage and drive revenue in 4 boutique hotels that are now under their management. Along with the hotel owners Michels and Taylor decided Guestline's system was the best option to meet the needs of these hotels going forward.

With expansion plans in the pipeline, Michels & Taylor will install the fully integrated, cloud hosted systems into the Allerton Court Hotel in Darlington (soon to become a BEST WESTERN Hotel), Charlton Kings Hotel in Cheltenham, Hallgarth Manor Hotel in Durham and Chapters Hotel in North Yorkshire.

Michels & Taylor wanted to consolidate their suppliers and have just one vendor to supply a system that would integrate with the BEST WESTERN Interface, that has multi property functionality and was PCI compliant. Having met with our customers and researched our products, Michels & Taylor were assured of the ongoing support and development we provide clients and that the systems demonstrate a swift return on investment.

David Barton, New Business Sales Executive Guestline

Cloud hosted systems are the way forward - not only does it reduce our IT costs but it allows us to log on remotely – ideal for a group of 4 properties – so that the team can work at any of the hotels (or off-site) and still gain access to all sites.

We see Guestline as a long term stable partner for us and for our future properties - this represents the ideal partnership for us and sits well with our long term revenue strategy.

Naveed Khan, Revenue Director Michels & Taylor

Bursting with functionality, the systems have a host of central management modules that will give the operators a consolidated view of all properties on one screen with easy access to sales, rates and occupancy levels across the portfolio. With clear and extensive financial reporting, Michels & Taylor's Central Revenue Manager can manage and operate one core revenue strategy across the portfolio. Easy to view dashboards and automatic uploading will speed up processes and streamline operations.

Each hotel will install Guestline's systems including Rezlynx property management system, Channel Distribution and EPoS software and PCI Manager.

To arrange a demonstration of Guestline please click here

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