12 February, 2018
Guestline Wins People's Choice Award in the 2018 HotelTechAwards
Hotel Tech Report has named Guestline 2018’s People’s Choice Award based on data from thousands of hoteliers in more than 40 countries around the world. Over 100 of the world’s elite hotel technology products competed for a chance to win this prestigious title.
The HotelTechAwards platform (by HotelTechReport.com) leverages real customer data to determine best of breed products that help hoteliers grow their bottom lines.
“The People’s Choice Award goes to the single company across all categories who demonstrates the strongest customer relationships during the HotelTechAwards. Clients came out to support Guestline in droves – it has been incredible to see” says Hotel Tech Report’s Jordan Hollander.
Scaling a software business while retaining the boutique feel from a customer support standpoint is incredibly difficult. The Guestline business has been growing at a rapid clip yet customers continue to reiterate that they have retained deep relationships with the company. Guestline has grown its team by 42% in the last 2 years to keep up with increasing customer demand for its cloud based PMS system.
Guestline customers rave about friendly trainers and 365 day customer support for its mission critical software,receiving 306% more reviews than the top 3 competing companies in the property management system category.
“Guestline has excellent service, second to none – especially for such a big company,” said a U.K. based General Manager, “they give a very personalised service for a big organisation.”
Read the full article from Hotel Tech Report here