21 July, 2016

Guestline boost occupancy and enhance the guest experience at Relais & Chateaux Hotels

%Guestline's hospitality solutions have enabled a number of Relais & Châteaux members to improve their operational and financial performance with their cloud hosted, integrated property management and distribution solutions.

With an exclusive collection of 520 individually owned and operated luxury hotels across the globe, a select number of Relais & Châteaux hotels are enjoying enhanced service offerings such as integrated EPoS, improved business intelligence and extensive reporting functionality. As a cloud hosted solution, Rezlynx has a lower cost of ownership for hoteliers along with UK and international support available 365 days a year.

We are delighted with the way Guestline's systems have helped us improve our performance. The new EPoS system streamlines operations and customer service enhancing the overall guest experience and the service we provide to customers.

The CRM capabilities in particular have meant we are better able to communicate with our clients. This has helped increase bookings as well as enhance customer satisfaction which is a key performance target of ours.

Andrew Thomason, Managing Director Gravetye Manor 

Regular technology updates mean hoteliers are always one step ahead of the game to meet the demands of the modern traveller and Guestline's PCI compliant technology reduces the risk of credit card fraud enhancing brand reputation and allowing "lost revenue" to be captured.

Rezlynx allows the team the flexibility of mobile enabled solutions and ensures revenue opportunities are utilised across the property.

Relais & Chateaux are a global selection of individually owned and operated luxury hotels and restaurants and it is a pleasure to support a number of members with Guestline solutions. We pride ourselves here at Guestline on the ability to mould our solutions to meet the properties needs and look forward to welcoming more Relais & Chateaux members on board.

Rupert Gutteridge, Sales and Marketing Director Guestline

Established in 1991, Guestline specialise in developing, implementing and supporting unique software solutions for the industry to meet and exceed the ever-changing demands of an evolving marketplace.

Find out how Guestline can drive revenue in your hotel by arranging a demonstration here

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