Regional Training Course Dates

Midlands Guestline Head Office, Shrewsbury, Shropshire 22nd May 2013   Scotland Green Hotel, Kinross, Perthshire 19th June 2013		Midlands Guestline Head Office, Shrewsbury, Shropshire 23rd May 2013   Scotland Green Hotel, Kinross, Perthshire 20th June 2013

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Roomlynx Training Course Content

Overview

• What is Roomlynx?
• How does it work and what are the key benefits for your hotel operation?
• The types of channels connections & what they mean

Managing your Roomlynx Functionality

• Monitoring Page – what do the lights mean, how to clear them and when to report
• Dashboard – how to see the performance of online bookings
• Conversions – what to touch and what not to
• Threshold Closure – why you would want to use them
• Restriction Setting – where you should set them
• Restriction Grid – the importance and relevance of
• Resynchronisation – when to, when not and how long for
• Reports – Reservations & KPI's – why these are useful
• Rates – Rate management, rates per day, rate occupancies & rate ceilings
• Rooms – Room management, rooms per day, base allocations & their implications
• OBM Only – Hotel, LOS rules, rate access codes, special offers & payment configuration

Best Practices for Roomlynx

• The Importance of flexing your rates
• The best place to do this and how the functionality can help

Channel Information

• Are you connected to the right channels? New channels available
• Are there more channels you could be connected to for additional revenue opportunities?

Question & Answer Session

Rezlynx Training Course Content

Overview

• Overview of new features in version 1.430
• Details of upcoming functionality

Financial Reports

• Understanding the elements of Rezlynx financial reporting:
  • Revenue reports
  • Forecast reports
  • Balancing the end of shift/week/month

Sales & Marketing Reports

• Understanding which elements of the guest profile are saved within the system, where the business is sourced from & how these details can be used:
  • Guest profiles
  • Market segment mixes
  • Tracking business source
  • Sales & marketing design query
  • Automated email templates

Question & Answer Session