Guestline Sales and Catering
Guestline Sales & Catering is a Windows® based, fully featured, user friendly software solution, which has been designed to streamline operations and maximise revenue in both independent conference venues and multi-site corporate group operations.
Increased Productivity
Guestline Sales & Catering offers unique functionality to ensure that staff from each department spend less time administrating the system and more time delivering a professional service to the clients. Intuitive screen layouts, automated processes and the elimination of repetitive keying of data, all encourage more comprehensive use of the software. Which ultimately provides more accurate and reliable information.
Maximised Revenue
The key to a successful operation is identifying quickly new business opportunities and converting them into actual revenue. At the same time maintaining a high level of service that ensures the profitable retention of existing clients. Guestline Sales & Catering provides the tools to achieve this and presents critical information in a clear and concise manner to the users in each department.
A Comprehensive Solution
Guestline Sales & Catering application is a feature rich software system that incorporates all of the functionality required to manage your business successfully.
Sales & Contact Management
- Create enquiries and track call activity through to conversion
- Configure automated tasks for specific activities e.g. chasing of deposits
- Generate merged customer documentation easily when required
- Standard reports are available to follow up inactive clients
- Analyse performance by salesperson
Events
- Venue and resource scheduling
- Capture essential marketing information regarding the events
- Define billing options for each event
- The "clone" feature eliminates unnecessary re-keying of data for repeat events
- Automated contract generation produces a unique, customised document for each event
Group Sales
- Guest room blocking
- Assign pre-defined or customised room rates in stand alone mode
- Rates fully integrated if used in conjunction with Guestline PMS
- Full guest list with specific notes
- Integration to Guestline PMS for combined conference and accommodation reservations
Revenue Tools
- Forecast future sales by departmental breakdown e.g. room rental, F&B and equipment hire
- Track revenue on a daily basis
- Customisable rate schedules
- Inventory control
- Ability to override default rates, where required
Banqueting
- Configure standard menu packages or create ad-hoc menus
- Specify bar service requirement and allocate staff accordingly
- Automated banquet and kitchen reports including timelines and special instructions
- Detailed tracking of F&B consumption
Reporting
- Over 160 standard reports available
- Ability to create customised reports
- Monitor staff performance levels
- Identify top clients by revenue
- Compare actual revenue against forecasted revenue
- Identify emerging trends and respond accordingly
Reliable Technology
Guestline Sales & Catering is a Windows® based solution, operating on either MSDE/SQL or full SQL database platform which is dependant on the requirements of the customer. The software has been designed to provide intuitive navigation between key areas of the system. Functionally rich, it’s fast, stable and very easy to use.
Additional features of Guestline Sales & Catering include:
- Inbuilt email system.
- User definable data tags help to identify key fact about each customer.
- Create customised room layouts for unique events.
- Internal message broadcast system.
- Intelligent drill down functionality provides easy access to detailed information regarding events
For more information please contact us by clicking here.
News (Click for more)
 | Additional Roomlynx Channel PartnerFebruary 2010 |
 | Guestline Targets European GrowthFebruary 2010 |
 | Royal George Installs Guestline & RoomlynxFebruary 2010 |
 | ITB Berlin 10th - 14th MarchJanuary 2010 |
 | Les Cotils Christian RetreatJanuary 2010 |