Social Media & Reputation Manager

The rise and dominance of social media, empowerment of the consumer and an ever-referencing and conversing customer makes managing your hotel’s brand a time-consuming stress for hoteliers.

The Guestline Social Media & Reputation Manager solution is the first of its kind to not only proactively track everything that is being said about your hotel online, but more importantly it delivers all information into a simple, digestible interface.

Guestline’s Social Media & Reputation Manager can be used to increase occupancy by improved customer relationship management, deal with negative opinions quickly, reward positive opinions and gain in-depth consumer insight whilst promoting direct web sales and encouraging repeat business.

Built by Guestline’s niche hotel software developers, our market-leading Social Media & Reputation Manager will:

• instantly aggregate positive and negative reviews or comments from every online source
• supply advanced reporting
• deliver prompts for call-to-actions
• provide you with strategic response reports on changes and offers

For more information about Guestline products or to request a demo click here.