Online Reputation Manager
With the rapid growth in online review sites and the increased use of social networks, there has never been a more important time to monitor what is being said about your business online.
To assist you with this time consuming task, Guestline has developed a web based Reputation Manager that will help you track and manage your online reputation, easily and efficiently. Guestline’s Reputation Manager aggregates positive and negative reviews from a wide variety of web based sources and presents them in an easy to understand interface.
Why Use A Reputation Manager?
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Without the use of an automated reputation manager, hoteliers are faced with tracking their reputation through a bewildering array of online websites. This scenario is even more complicated if you are managing multiple properties or are part of a large hotel group.
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Guestline’s Reputation Manager will take the mystery out of your online reputation and present it on a simple, concise, easy to manage dashboard, which can be fully tailored to your specific requirements.
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Benefits of Guestline's Reputation Manager
- Easy access to all reputation related comments from across the web
- Increased reputation awareness from the customer’s view point
- Allows you to react quickly to negative comments
- Tracks your competitor’s online activity
- Customisable dashboard can be tailored to suit your individual requirements
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- Connects directly to Rezlynx PMS
- Facilitates collaboration between colleagues on reputation-related opportunities
- Increases brand awareness
- Improves customer satisfaction
- Increases direct booking traffic
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To find out more about Reputation Manager click here to contact our Sales Team or call +44 (0)1743 282300.