GuestLynx
GuestLynx is the only fully featured Windows™ based central reservation system written and entirely supported from the UK. Utilising a Windows™ thin client platform and standard Microsoft SQL database, GuestLynx communicates real-time data such as reservations, availability, hotel information, guest profiles and rates to the entire estate.
Offering unrivalled levels of flexibility, GuestLynx interfaces seamlessly with group property management systems (PMS), as well as global distribution systems (GDS), distribution channels, 3rd party websites and associated companies. Central control lies at the core of GuestLynx, designed around a single central database, GuestLynx enables extensive levels of management control and reporting throughout the estate.
Features & Functionality
GuestLynx is exceptionally versatile, can be easily customised and tailored to meet specific operational requirements.Navigation
With its high levels of flexibility, the navigation structure within GuestLynx can be customised via the use of shortcuts/hot keys, in addition to user definable field lists and menus.Rate & Inventory
The concept of live, multi-property availability using a single image of room stock is at the core of GuestLynx. The system offers a sophisticated rate management tool to accommodate even the most complex of tactical offers and rate rules. This will ensure that room yield is maintained at the highest possible level.Reservations
GuestLynx can facilitate a wide variety of reservation types including individual, company, group, agency or any combination of types. Multi segment and cross property bookings are also quick and easy to make.GuestLynx features an integral GDS (Global Distribution System) module that will enhance availability and marketability to travel agents worldwide.
Reporting
Integrated within GuestLynx is a comprehensive range of standard management reports that can be used to analyse all areas of the business. These standard reports can be augmented and enhanced by the use of a report writer to create bespoke reports as required.Property Information
To assist the user, GuestLynx has is the ability to store a wealth of information about individual properties and their surrounding areas. This includes photographs of the property, location maps, room type details and nearby attractions, all of which are Geo-Coded and quick and easy to retrieve.Marketing
Individual, corporate, group and agent accounts are allocated a single profile within GuestLynx containing the history related to their previous bookings for all properties in the estate. This invaluable information is available to all users, ensuring a personal touch when dealing with the client.GuestLynx’ single, central database provides the ideal platform for generating personalised marketing campaigns, and facilitating brochure requests and customer satisfaction surveys.
Benefits
- Single image of live inventory across estate
- Built in GDS connectivity for exposure to the global travel agent network
- Links seamlessly to individual property management systems
- Users can check live availability and make bookings for other hotels within the group
- Consortiums and associated brands can be encompassed into the system
- Built-in geo-coding capability to locate by other hotels in the group
- Centralised rate control for improved revenue management
- Improved
contracts handling - contract components are independent and are
allocated their own rates, rules and allocations