Guestline Sales & Catering

Increased Productivity

Guestline Sales & Catering offers unique functionality to ensure that staff from each department spend less time administrating the system and more time delivering a professional service to the clients. Intuitive screen layouts, automated processes and the elimination of repetitive keying of data, all encourage more comprehensive use of the software. Which ultimately provides more accurate and reliable information.

Maximised Revenue

The key to a successful operation is identifying quickly new business opportunities and converting them into actual revenue. At the same time maintaining a high level of service that ensures the profitable retention of existing clients. Guestline Sales & Catering provides the tools to achieve this and presents critical information in a clear and concise manner to the users in each department.

A Comprehensive Solution

Guestline Sales & Catering application is a feature rich software system that incorporates all of the functionality required to manage the business successfully.

Sales & Contact Management

• Create enquiries and track call activity through to conversion.
• Configure automated tasks for specific activities e.g. chasing of deposits.
• Generate merged customer documentation easily when required.
• Standard reports are available to follow up inactive clients.
• Analyse performance by salesperson.

Events

• Venue and resource scheduling
• Capture essential marketing information regarding the events
• Define billing options for each event
• The "clone" feature eliminates unnecessary re-keying of data for repeat events.
• Automated contract generation produces a unique, customised document for each event.

Group Sales

• Guest room blocking.
• Assign pre-defined or customised room rates in stand alone mode.
• Rates fully integrated if fused in conjunction with Guestline PMS.
• Full guest list with specific notes.
• Integration to Guestline PMS for combined conference and accommodation reservations.

Group Sales

• Revenue Tools
• Forecast future sales by departmental breakdown e.g. room rental, F&B and equipment hire.
• Track revenue on a daily basis.
• Customisable rate schedules.
• Inventory control.
• Ability to override default rates, where required.

Banqueting

• Configure standard menu packages or create ad-hoc menus.
• Specify bar service requirement and allocate staff accordingly.
• Automated banquet and kitchen reports including timelines and special instructions.
• Detailed tracking of F&B consumption.

Reporting

• Over 160 standard reports available.
• Ability to create customised reports.
• Monitor staff performance levels.
• Identify top clients by revenue.
• Compare actual revenue against forecasted revenue.
• Identify emerging trends and respond accordingly.